TERMS AND CONDITIONS OF USE OF THE ‘KENT PLUMBING SUPPLIES’ WEBSITE

  • DEFINITIONS
  • ACCEPTANCE OF TERMS
  • INFORMATION
  • CHANGES TO WEBSITE
  • LINKS TO THIRD PARTY WEBSITES
  • COPYRIGHT
  • REFUSAL OF SERVICE
  • PRICES
  • AVAILABILITY AND DELIVERY
  • RETURNS
  • OUR CONTRACT
  • INDEMNITY
  • SEVERANCE
  • FORCE MAJEURE
  • GOVERNING LAW

DEFINITIONS: This website is owned and operated by Kent Plumbing Supplies Ltd.

ACCEPTANCE OF TERMS: Your access to and use of this website is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using this website, you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

INFORMATION The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making, any decision. Kent Plumbing Supplies Ltd shall use its best endeavours to ensure that all information is correct, but shall not be under any liability for any damage, loss or expense resulting from any errors or omissions. Goods supplied may vary in detail from the illustrations and descriptions, (which are approximate and for guidance only) as a result of improvements and modifications.

CHANGES TO WEBSITE: Kent Plumbing Supplies Ltd reserves the right to:

- change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Kent Plumbing Supplies Ltd shall not be liable to you for any such change or removal; and

- change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

LINKS TO THIRD PARTY WEBSITES: The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

COPYRIGHT: All copyright, trademarks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Kent Plumbing Supplies Ltd or otherwise used by Kent Plumbing Supplies Ltd as permitted by law. In accessing the website, you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

DISCLAIMERS AND LIMITATION OF LIABILITY: The Website is provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, Kent Plumbing Supplies Ltd will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of this Website. Kent Plumbing Supplies Ltd makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

REFUSAL OF SERVICE: Kent Plumbing Supplies Ltd reserves the right to refuse supply of any goods to any person or any company for any reason.

PRICES: Whilst every endeavour is made to ensure prices are correct Kent Plumbing Supplies Ltd reserves the right not to supply goods which are found to be incorrectly priced. In this event, you may reconfirm the order upon price amendment or cancel the order and receive a full refund.

AVAILABILITY AND DELIVERY: Kent Plumbing Supplies Ltd shall not be liable for any loss arising from items being out of stock, or arising from problems with delivery including late, incomplete or damaged items. Claims for incomplete or damaged items must be made, in writing via email within three days of delivery. Kent Plumbing Supplies Ltd will do its utmost to ensure that goods are provided as quickly as possible though we rely on some other professional bodies to deliver goods on our behalf.

RETURNS: By law, customers in the European Union also have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. This only applies to unopened items in their original, sealed packaging.

Customers wanting to return goods must firstly ask for a returns authorisation by initially contacting 'After Sales Support'. The return of certain goods may incur a handling charge. This will be advised prior to any credit being given. Customers must return unwanted goods at their own cost using a 'signed for' carrier service. We are unable to exchange items that are not damaged, defective or incorrect after these seven days, nor if they have been used or removed from their original packaging. Upon inspection, the sale will be credited less the initial carriage charge.

Please note that returned 'Special Order Items' may incur a handling charge depending upon the manufacturer's terms. This may be as much as 40% of the original invoiced amount from some manufacturers, so please check and confirm all specifications before ordering. Some ‘Special Order Items’ may not be refundable as by definition they are ‘Special Order’.

FAULTY ITEMS: All warranties for all items are invalidated if not installed by a fully qualified professional. We cannot accept the return of any item deemed faulty unless it has been installed by a fully qualified professional.

OUR CONTRACT: Kent Plumbing Supplies Ltd reserves the right to refuse supply of any goods to any person or any company for any reason.

INDEMNITY: You agree to indemnify and hold Kent Plumbing Supplies Ltd and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Kent Plumbing Supplies Ltd arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

SEVERANCE: If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

FORCE MAJEURE: Kent Plumbing Supplies Ltd shall not be liable for any default due to any act of God, war, short fall of manufacturer, strike, lock outs or other industrial action, difficulties in obtaining labour or parts, government or other restriction or regulations or other event beyond the reasonable control of Kent Plumbing Supplies Ltd.

GOVERNING LAW: These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.